And the solution was a fried shrimp emoji. But as Pascal and director of product management Jaime DeLanghe, who oversaw that redesign, could attest, making something simpler usually requires understanding all the complexities within a system.įor DeLanghe that meant using Slack's search tools as a way to streamline the overwhelming amount of information coming through each of the channels related to the project.
When Slack rolled out its major redesign in March, CEO Stewart Butterfield told Protocol that many of the new features were created to elicit a "progressive reveal of functionality," suggesting that Slack knows it can be an intimidating product to new users and that simplicity was a priority as they expand into the casual use demographic. In the 17th century Blaise Pascal, the French philosopher and mathematician, wrote: "I would have written a shorter letter, but I did not have the time." Simplicity, after all, is difficult to master. Use search smarter (and look for the shrimp) We spoke to team members across Slack to learn how they use their own product. If the common knock (brush) on Slack from companies using the product is that message volume can hinder actual productivity in favor of extraneous communication, Slack's internal workflows all point to how the company itself uses its offerings to prioritize actions over words. But kitschy fun aside, the existence of the Pat Signal speaks more broadly to how Slack the company uses Slack the product.
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